Refund request · within 45 days of your order · reviewed personally by our team
1 · Find your order
Use the phone number or email you ordered with.
2 · Pick the order
3 · Tell us what went wrong
📷 Tap to add photos
🎥 Tap to add a video
🤝 This is a request — every refund is reviewed and approved personally by our
management team. You can track the decision any time.
📨
Request submitted
EVR-XXXXXX
Save this request id. Every refund is approved personally by our management team —
approval is not automatic. Track the status any time with the id, or just your
phone / email.