Warranty Claim — Everlasting

1 · Find your order

Use the phone number or email you ordered with.

Phone number or email

2 · Pick the item

Your personalised orders

3 · Show us the issue

Both are required — clear photos and one short video of the problem.

Photos of the product (1–4) — required

📷 Tap to add photos

close-up of the damage / issue

Video of the product (required)

🎥 Tap to add a video

10–60 seconds showing the issue · max 90 MB

✅

Claim submitted

EVW-XXXXXX

Save this case id. Our team reviews every claim personally — track the status any time with the id, or just your phone / email.